Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you an exchange.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your exchange, we require a receipt or proof of purchase.
Gift cards are not eligible for returns.
Custom is not eligible to be returned for any reason.
Once your item is received and inspected, we will send you an email to notify you that we have received your item. We will also notify you of the approval or rejection of your exchange. You must inform us within 7 days of the item you wish to exchange it for.
If you need to exchange an item, send us an email at email@example.com and send your item to: 60 W 57th Street, #6E, New York, NY, 10019.